Pricing

Two plans. Everything you need.

Straightforward pricing for the whole platform — and if you’re part of a buying group or association, you may qualify for less.

Otto Pro
Everything to sell, capture, and fulfill.
CA$197.10/mo
CA$2,365.20 billed annually
Otto Copilot included
Free unlimited access for a limited time
Get started
This includes:
✓Custom Branded Online Store
✓Integrated Contact Lens Ordering
✓Hands-free Fulfilment
✓Automated Refill Reminders
✓Follow-Ups (one-time messages)
✓Smart Contact Lens Quotes
✓Send Mobile Payment Links
✓Automated Contact Lens Rebates
✓Drop-Shipping of OTC Products
✓Prescription Expiry Recall
✓Intelligence Dashboard & Sample AI Insights
✓Integrated Payment Processing
✓Send Signed Prescriptions
✓Purchase Order Tracking
✓Initial Pricing Configuration
✓Hub Launch Kit
Compare every feature →
Most popular
Otto Premium
The full platform, EHR-connected.
CA$287.10/mo
CA$3,445.20 billed annually
Otto Copilot included
Free unlimited access for a limited time
Get started
Everything in Pro, plus:
✓Follow-Up Journeys
✓Smart Recall
✓AI Voice Writing Assistant
✓Full Weekly AI Insights & Advanced Analytics
✓EHR Integration
✓Auto-Refill Subscription Programs
✓Online Competitor Pricing Analysis
✓Customized System Messaging
✓Integrated Exam Booking
✓Data Migration Fee Waived ($500 value)
✓Ongoing Pricing Support ($50/update)
✓And more
Compare every feature →
Member of a buying group or association? You may pay less.
The prices above are our standard rates. Many practices qualify for preferred pricing through their group memberships — tell us yours and we’ll apply it.
Get your price →

Compare plans

Everything in Pro is included in Premium.

FeatureProPremium
Revenue & retention
Custom branded online store✓✓
Smart contact lens quotes✓✓
Refill reminders✓✓
Follow-Ups: one-time messages✓✓
Follow-Up Journeys—✓
Prescription expiry recall✓✓
Smart Recall—✓
Auto-refill subscriptions—✓
Eye Drop Ship (OTC drop-shipping)✓✓
Integrated exam booking—✓
Operations
Integrated contact lens ordering✓✓
Hands-free fulfilment✓✓
Automated contact lens rebates✓✓
Payments & mobile payment links✓✓
Signed prescriptions & PO tracking✓✓
EHR integration—✓
Online competitor pricing analysis—✓
AI Voice writing assistant—✓
Customized system messaging—✓
Insights
Intelligence Dashboard✓✓
Weekly AI insightsSampleFull
Advanced Analytics—✓
Otto CopilotIncludedIncluded
Setup & marketing help
Hub launch kit✓✓
Initial pricing configuration✓✓
Ongoing pricing support—$50/update
Data migration fee waived—$500 value
Content & SocialAdd-onAdd-on

Otto Copilot is free with unlimited access for a limited time. After that, every plan includes Copilot credits, with more available as usage credits.

ContelloAdd-on · Powered by Contello

Add Content & Social

AI marketing that learns your practice and posts everywhere your patients look. It runs on its own Contello plan — starting free, with an exclusive discount for Otto members.

Groups & associations we work with

If you’re a member, ask us about your preferred Otto pricing.

Eye RecommendOSI GroupThe Optical GroupEyeTrust NetworkAcquios AllianceVision TrendsEYE to EYEVillavecchia+ many more

Questions, answered.

Which plan is right for my practice?+
Pro has everything to sell online, capture refills and run ordering: the store, reminders, one-time Follow-Ups, lens quotes, rebates and the Intelligence Dashboard. Premium adds Follow-Up Journeys, Smart Recall, AI Voice writing, full weekly AI insights and Advanced Analytics, EHR integration, subscriptions and competitor pricing.
Is Otto Copilot included?+
Yes, on both plans. It’s free with unlimited access for a limited time. After that, every plan includes Copilot credits, with more available as usage credits.
Do I keep my supplier accounts and rebates?+
Yes. Otto orders through your existing supplier accounts, so your pricing and rebates stay exactly as they are.
How long does setup take?+
Most clinics are live in 30 minutes or less, and 90% of Otto users say setup was easy. Every clinic also gets the Hub launch kit to tell patients about the new store.
I’m in a buying group. Do I pay less?+
You may. The prices above are our standard rates, and many practices qualify for preferred pricing through their group or association. Tell us yours and we’ll apply it.
Is Content & Social part of my plan?+
Content & Social is an add-on that runs on its own Contello plan. It starts free, with an exclusive discount for Otto members.

Not sure which plan?

Tell us about your practice and group memberships — we’ll recommend a plan and your real price in one quick chat.