The Otto blog

Smarter eye care, shared.

Practical ideas on growing your practice, delighting patients, and getting the busywork off your plate.

Product
Latest

The sale doesn’t end at the door: follow-ups, Journeys and Smart Recall

Most contact lens sales a clinic loses aren’t lost in the exam room. They’re lost in the weeks after. Otto’s new Follow-Ups, Journeys and Smart Recall are built to win them back.

Alex McIntosh·Oct 29, 2026·5 min read
Product

Beyond the hype: a new way to run your contact lens and dry eye business

AI can write an email or generate an image. But understanding your own business is potentially transformative. Meet Otto Copilot — just ask.

Alex McIntosh·Aug 25, 2026·5 min read
Pricing

Why you shouldn't compete on contact lens pricing with online giants

Matching the online giants on price is tempting — and unnecessary. Here is how to sell contacts at a premium using rebates, retention, and smart price tracking.

Alex McIntosh·Jun 20, 2024·6 min read
Product

How to effortlessly sell dry eye products and OTCs online

How Otto's Eye Drop Ship program automates sales capture and order fulfillment for hundreds of dry eye and eye care products — with no inventory to manage.

Alex McIntosh·Mar 5, 2024·7 min read
Comparison

Otto vs. the rest: comparing Otto to Dr. Contact Lens, Marlo, and Abby

In a crowded field of eye care e-commerce tools, Otto stands apart: an integrated, white-labelled store, products beyond contacts, direct ordering, and zero-friction patient enrollment.

Alex McIntosh·Jan 24, 2024·6 min read
Growth

Outsmarting eCommerce giants: your strategy to compete and succeed

Clearly and 1800 spend millions to be top of mind the moment a patient needs lenses. Here is how independent practices win those patients back — and keep them.

Alex McIntosh·Nov 28, 2023·5 min read